Hermanus Holiday Rentals Team
The dedicated team at Hermanus Holiday Rentals is committed to providing holiday guests from all over the world with stylish self-catering holiday accommodation. We also offer a dedicated property management service to home owners who have listed their establishments on our website.
By head-hunting only the best professionals available in guest management, property management and customer service, our team has become a well-rounded, efficient and proactive group who combine many years of experience and in-depth knowledge of the industry to provide excellent services to both home owners and holiday guests.
Hermanus Holiday Rentals Divisions:
Accounts Division:
Starting with our 'behind-the-scenes 'staff, Hermanus Holiday Rentals is supported by an experienced and hardworking accounts department who handle every detail, payment and process to perfection. Our dedicated accounts team are a phone call away, ready to assist home owners with any and all queries on their accounts.
Every home owner will receive login details to their account on our live and advanced Hermanus Holiday Rentals' accounting system, where they can easily access varied statements, booking details and financial reports.
For added convenience and peace of mind, all online payments made on our Hermanus Holiday Rentals' website are 3D secure and completely safe.
Marketing Division:
Our knowledgeable marketing division is responsible for showcasing the various properties forming part of our Hermanus Holiday Rentals' portfolio. Each stunning property featured on our website is photographed and edited by a team of talented professionals with an eye for capturing the very best assets of every property.
Hermanus Holiday Rentals utilizes only the latest visual technologies to bring properties to life. In addition to property shoots, services offered to home owners include virtual tours and video tours, drone footage and 3D imagery/renderings.
Portfolio Division:
Every single property managed by Hermanus Holiday Rentals will undergo regular and thorough inspections. Our devoted team of portfolio managers make it a top priority to ensure that every property in our portfolio is maintained at a consistent, high quality 4-star standard with no exception.
By consistently maintaining each property's functionality and appearance, occupancy levels remain high and guest reviews are positive.
Design and Development Division:
The Hermanus Holiday Rentals' team also consists of highly skilled in-house web designers and developers, who ensure that our website is both visually striking and user-friendly. Potential guests visiting our website can easily navigate their way from one property to the next and can also break down their search into specific categories based on their requirements, making it simple and quick to find their ideal accommodation setting.
By providing website visitors with a hassle-free online experience and secure online payment options, Hermanus Holiday Rentals makes booking holiday accommodation enjoyable.
Reservation Division:
Our friendly Hermanus Holiday Rentals' reservationists are available to handle all guest enquiries and concerns 7 days a week, between the hours of 8 am and 8 pm.
The dedicated Hermanus Holiday Rentals' reservation team can also provide guests with knowledge of their chosen holiday destination, attractions located nearby as well as any further details regarding their booking and chosen accommodation.
Under the attentive eye of our esteemed Sales Manager, who is equipped with over decade of experience in the industry, guests can rest assured that their accommodation bookings are uncomplicated and that any queries or concerns will be handled professionally and promptly.
Guest Concierge Division:
At Hermanus Holiday Rentals, we understand that guests deserve a warm welcome when arriving for their vacation in Hermanus or a surrounding suburb. Our hospitable and well presented concierge consultants will meet with guests upon arrival to hand over keys. We provide a 24 hour concierge service to holiday guests, attending to any questions and assisting in any way possible.
Every concierge consultant forming part of the Hermanus Holiday Rentals' group has been carefully chosen, in order to best take care of guests throughout their stay in your property.